Heather Schramm

I’m Heather Schramm, owner of Infinite Moments Travel and a travel advisor based in Medina, Ohio. I’ve built Infinite Moments Travel into a multimillion-dollar, multiple-award-winning travel agency while staying committed to the values I started with: integrity, exceptional customer service, and genuinely personal travel planning.

I believe concierge service means looking beyond the reservation. I help coordinate the details that turn separate pieces of a trip into one seamless vacation. That includes resorts, cruise ships/lines, flights, transportation, excursions, and even the check-in process. 

My recommendations come from a combination of firsthand travel experience, ongoing destination and supplier education, and years of planning complex vacations. I’ve spent more than 30 years traveling to Disney and Universal destinations and have extensive experience planning cruises, all-inclusive vacations, family travel, and multigenerational trips. But having been somewhere is only part of what makes a great travel advisor. I’m also highly organized, detail-oriented, and very good at logistics.

That’s especially valuable for families and groups. I can manage rooms, payments, transportation, activities, and moving pieces so one person in the family doesn’t have to become everyone else’s travel coordinator.

I’m also a former teacher, and I still believe people don’t all need information delivered the same way. My clients can connect with me by phone, email, or video, and they receive reliable, vetted information so they can be as hands-on, or hands-off, as they want to be.

You can research a vacation yourself. My passion is to help you make sense of the options, handle the details, and plan the vacation that’s actually right for you.