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Frequently Asked Questions
We believe planning your dream trip should be exciting, not overwhelming. Here’s everything you need to know about how we help make it happen.
Do you create custom vacation packages?
Absolutely! Every family is unique, and your vacation should reflect that. We take the time to get to know your travel style and wishes, then build a package just for you. No cookie-cutter vacations here. Just tell us what you want, and we’ll tailor it to fit your dreams.
What kind of planning details do you help with?
We love the details! Here’s a peek at some of what we cover:
Disney Vacations: Resort reservations, ticket packages, My Disney Experience help, MagicBands, park reservations when necessary, dining reservation guidance and reminders, and MultiPass guidance
Universal Orlando: Resort Options, ticketing packages, dining reservation guidance, Express Pass options
Special Experiences: VIP tours, after-hours parties, and unique experiences for both parks and cruises
Cruises: Shore excursion reservation dates
And so much more. If it helps make your trip amazing, we’re on it.
Do you offer travel insurance?
Yes! We’ll provide information on travel insurance so you can protect your vacation investment and have peace of mind for any unexpected events.
What if a new special offer comes out after I book?
Great news: we keep an eye on special offers for you even after you book. If we spot a new deal that applies to your vacation, we’ll work to apply it and save you money.
Do you help with ground transportation?
We sure do! We’ll provide you with several options for getting to and from the airport, so you can choose what works best for your trip.
Are your travel advisors specialists in certain destinations?
Yes. Our travel professionals are destination and vacation type specialists. We stay up to date with the latest training and travel news. You can relax knowing we’ve done the research and are ready to guide you.