Owner
Medina, OH
Certified Travel Professional
Certified Autism Travel Professional
Accredited Cruise Counsellor
Specializing in
- Multi-Generational Vacations
- All-Inclusive Vacations
- Cruise Vacations
- Disney Vacations
- Universal Vacations
I’m Heather Schramm, owner of Infinite Moments Travel and a travel advisor based in Medina, Ohio. Over the past five years as a travel professional, I’ve grown Infinite Moments Travel into a multimillion-dollar, multiple-award-winning travel agency built around personalized service, expertise, and attention to detail.
My specialties include cruises, all-inclusive resorts, Disney and Universal vacations, family travel, and multigenerational trips. Autism-friendly travel is especially personal to me. My son is on the autism spectrum, so in addition to my professional certification, I have firsthand experience navigating travel with a child on the spectrum and understanding the extra considerations that can make a family vacation more successful.
Before becoming a travel advisor, I was a teacher. That experience taught me to listen, communicate clearly, and recognize that every person and every family has different needs.
I am an Accredited Cruise Counsellor (ACC) through CLIA, a Certified Travel Professional, a Certified Travel Agency Owner, and a Certified Autism Travel Professional (CATP) through IBCCES. I’ve also completed advanced training with Disney, Royal Caribbean, Sandals and Beaches Resorts, Jamaica Tourism Board, and many of the other travel suppliers we work with.
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Read Our Latest Blogs:

Best Character Dining at Walt Disney World
Disney World character dining can be magical, but the right experience depends on much more than which characters appear. From princess meals and Mickey breakfasts to often-overlooked resort dining, discover how to choose the character dining experience that actually makes sense for your family and your Disney vacation.

No Problem, Mon! A Couples Resorts Adventure
If you’re planning a trip to Jamaica and looking into staying at one of the four Couples Resorts, this is the blog for you!

Why Experience-First Travelers Vacation Differently
Some of the most meaningful vacations aren’t the ones packed with the most activities. They’re the ones that leave room for connection, atmosphere, and real memories to happen naturally. Discover why thoughtful pacing, realistic expectations, and experience-first travel can completely change how a vacation feels for families, Disney travelers, and cruise guests alike.